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Mall Of America

Information about Mall Of America

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The Mall of America's security program is unique and in many ways the first of its kind. Michael Rozin, who used to be employed as the mall's Special Operations Security Captain, developed and implemented a behavior detection unit specifically focused on mitigating the threat of terrorism and enhancing counter-terrorism capabilities. Behavior Detection Officers (BDOs) are trained extensively in Israel, each one going through at least 240 hours of training that includes communication techniques, first aid, defensive tactics, crisis intervention, terrorism awareness, and rapid response. As Doug Reynolds, the Security Director at the mall, noted in a congressional testimony in 2008, BDOs are taught to "look for intent, rather than means. The objective is to focus on suspicious indicators in three categories: People, vehicles and unattended items like backpacks, shopping bags, suitcases. " This methodology has prepared the mall for a variety of threats, both from terrorists and everyday criminals.